Store Update – June 2020
A BIG thank you to all of our customers and friends who have supported us with orders and positive comments over the last six weeks. Your support has meant a great deal to all of us at Appletree! THANK YOU!
While Ohio is allowing stores to reopen, Appletree will continue to limit customer access to the store.
The health of our staff and customers is priority #1 for us. Ohio has several guidelines that require social distancing (the 6-foot rule), the wearing of masks, regular cleaning and sanitizing, and the cleaning of stock that when replaced on shelves. With limited supplies of sanitizing products, we do not think it is prudent or safe for us to reopen the store to customer browsing.
To help you, we have expanded our “virtual presence” by having staff in the store on Tuesday, Wednesday, Thursday, and Friday from 11 – 4 to answer the phone, respond to email messages, process orders, and answer any questions. We will continue to offer curbside pickup and free delivery in Cleveland Heights, University Heights, Shaker Heights, and University Circle. We can ship orders as well via UPS. We will continue to provide a “contactless” order pickup.
Starting on June 23rd, we are opening our door on the “new” side of the store for you to meet with “The Book Guru” as a way to help you select books, cards, and more! See below for more information! The Book Guru will be available on Tuesday, Wednesday, Thursday, and Friday1
Over the last few weeks, we have used FaceTime several times to help customers “see” greeting cards, notecards, and books! We are happy to use FaceTime to help you make a selection!
Our store windows will be updated regularly to showcase new books and other products. So when you are on your daily walk, check our windows for ideas for that next book or gift!
Our newsletter is being emailed on Monday each week. We are using this to showcase new books and merchandise. Our social media posts highlight new and interesting books for readers of all ages.
Thank you, thank you for your loyal support during this unprecedented time.